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Privacy Policy

1. Introduction

We are committed to protecting your privacy and handling your personal data with care and transparency. This Privacy Policy explains how we collect, use, store, and share your personal information when you engage with us through our website, enrolment process, social media groups, or educational programmes.

By using our services, you agree to the terms of this policy.

2. What Data We Collect

We may collect and process the following types of personal data:

  • Parent/Guardian Information:

    • Full name

    • Contact email address

    • Telephone number 

    • Correspondence or communication details

  • Student Information:

    • Full name

    • Contact email address

    • Age (for eligibility verification)

    • Country of Residence (for eligibility verification)

    • Coursework and submissions via the online portfolio

    • Participation in feedback and moderation processes

  • Technical Information:

    • IP address, browser type, and general analytics (used only to improve the user experience of our website)

3. How We Use Your Information

We use your data solely for the following purposes:

  • To process enrolment and manage participation in our Nail Art Award and related programmes.

  • To provide tutoring, marking, feedback, and support.

  • To create and maintain a secure online portfolio and moderation process.

  • To pass on to the awarding body, Trinity College London, so they can issue certificates upon successful course completion.

  • To communicate important updates, deadlines, and programme information.

  • To comply with our legal obligations and internal policies.

We do not sell, rent, or trade your personal data to third parties.

4. Legal Basis for Processing

We process your data under the following lawful bases:

  • Consent: When you provide your personal information to enrol your child or communicate with us.

  • Contractual necessity: To fulfil our obligations to you as part of our tutoring and assessment services.

  • Legal obligation: Where we are required to retain or disclose information for compliance or certification purposes.

5. Data Retention

In line with our Data Protection Policy:

  • We will retain student data for a maximum of three years from the date of enrolment.

  • After this period, all personal data will be securely deleted from our systems.

  • If the Award is not completed within this time, your account may be closed without refund, in accordance with our Terms and Conditions.

6. Data Storage and Security

We take appropriate technical and organisational measures to secure your data against unauthorised access, alteration, disclosure, or destruction. These include:

  • Secure systems for portfolio access

  • Limited staff access to personal data

  • Regular data protection reviews and audits

7. Sharing Your Information

We may share limited data with the following parties:

  • Trinity College London, for the purpose of moderation and certificate issuance (only relevant student data).

  • Advisers and tutors involved in supporting your child’s learning.

  • Legal authorities, if required by law or to protect our rights or the safety of others.

All third-party partners are required to comply with data protection regulations.

8. Your Rights

Under the UK GDPR and Data Protection Act 2018, you have the following rights:

  • The right to access your personal data

  • The right to correct or update inaccurate data

  • The right to request deletion of your data

  • The right to object to or restrict processing

  • The right to withdraw consent at any time

To exercise any of these rights, please contact us.

9. Changes to This Policy

We reserve the right to update or amend this Privacy Policy as necessary to comply with legal or operational requirements. All updates will be posted on our website with the revised effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us.

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